Slaying Sacred Cows

Countering the ‘promote to build brand equity’ argument

I’m often asked by clients how to cope with the ‘appeal to brand equity’ made frequently by (some) marketing people (particularly those selling advertising) in defense of promotional activities. (To review my position on ‘brand equity as a management metric’ you might like to read this article. The marketer’s position is typically as follows: We […]

Managing Opportunities

The difference between advertising and prayer!

For most of us, advertising is a little like prayer. We’re not sure it provides any benefit, but we do it anyway, just in case! Of course, one difference between advertising and prayer is that advertising costs you money. And, as a professional manager, your job is to maximise your return on capital. In other […]

Managing Opportunities

A/B/C classifications

It’s a common practice to categorise clients (or prospects) using an A/B/C rating (or similar). This practice may be common, but it’s rarely sensible! Organisations typically apply such a classification in an attempt to prioritise the allocation of sales resources (field or phone) to relationships under management. If those resources are abundant, this method may […]

Generating Opportunities

The anatomy of a healthy lead generation ad

Use our simple five-step formula to turn under-performing lead generation advertisements into high powered sales tools. Bill King and son, Stephen, were facing a dilemma, common to many business people. They had a great product on their hands. Something handymen and tradesmen would jump at. But they were having trouble launching it into the marketplace. […]