Case Studies

Tech company eliminates salespeople: boosts sales

Case study: TEBA, Melbourne (Australia) A common criticism of SPE is that it can’t be applied to small businesses. Well, I’m happy to present (another) video case study that invalidates that position. TEBA is a very small technology company. They supply and integrate network infrastructure, targeting mid-sized enterprises with multiple points of presence. Before the […]

Measures and General Management

Achieving ‘Predictable Success’ (book review)

I have a few long-term clients who I love dearly but who are painfully difficult to work with! The problem is that they are creative entrepreneurs, brilliant at starting businesses – and launching new initiatives within existing ones – but challenged when it comes to building sustainable and scalable machines. Because our expertise is the […]

Case Studies

Ballistix backs away from projects: embraces services

I’ve been dying to tell you what’s probably our biggest news after the launch of our US operations a few years ago. But I wanted to wait until we had a few miles under our belt with this new model. I also wanted to make sure that this story is more than show-and-tell! (Although, the […]

Measures and General Management

In memory of Eli Goldratt

His full name was Dr Eliyahu Goldratt but the world knew him as Eli. He burst onto the world stage when his first book (The Goal) became a runaway best seller. The Goal went on to become one of the most-read business books of all time and Eli established himself as one of a small […]

Measures and General Management, Slaying Sacred Cows, The Machine (book)

The Machine > Part 1 > Chapter 6: The end of commissions, bonuses and other artificial management stimulants

If it’s true that sacred cows make the best hamburgers, then we’re in for quite a feast! I’ve chosen to close Part One of this book with a frontal assault on the juiciest bovine of all: the unassailable belief that salespeople should be paid commissions. And while I’m at it, I’ll take aim at bonuses, […]